Share out responsibilities with the RACI matrix
For each task, record who does it, who approves, who is consulted and who is informed, including people without an account.
- Plan
- Team and above
- Required permission
- RACI › Manage RACI matrixDefault: Product Owner, Scrum Master, Project Management Officer, plus the project owner and admins.
The principle
For each task, the RACI matrix gives each person a letter:
| Letter | Role |
|---|---|
| R | Responsible: does the work |
| A | Accountable: approves, and answers for it |
| C | Consulted: gives their opinion beforehand |
| I | Informed: kept up to date afterwards |
Build the matrix
- Open RACI in the Governance menu.
- Add phase to group tasks (for example Design, Development, Testing).
- Add tasks in each phase, then people from the matrix header.
- Click a cell to assign the letter.
People without an account
Add an external person (a client, a supplier) by name only: they appear in the matrix without a Manifst account, and are never billed.
The matrix can be exported to CSV and PowerPoint.
Reading stays open to everyone
All members with access to the page can read the matrix. Editing it requires the permission shown above and a plan that includes governance.